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Noticeboard

Important Changes


We are in the process of updating our appointments system to best suit all of our patients, and to enable the best possible access.


Please may we ask you to bear with us during this time?


üYou can now book an appointment, order your repeat medication on-line www.patientaccess.com


üAsk the Drs medication questions via On-Line Consult - www.online-consult.co.uk/org/maples-medical-centre


üCheck your symptoms on www.111.nhs.uk to direct you to the right place.


speak to a Receptionist for more information

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the Patient Participation Group link and complete the paperwork.

We would like you to think about your recent experiences of services and complete the Friends & Family Test on the link above.

 


The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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