2 Scout DriveNewall GreenManchester, M23 2SYTel: 0161 498 8484
Please note the last dates for ordering prescriptions are:
Wednesday, 19th December for Christmas Prescriptions.
Thursday, 27th December for New Year Prescriptions.
There are times* when you will be unable to speak a Surgery Receptionist by phone. However, you can still speak to someone regarding your medical issue, as we have an on-call GP service called GotoDoc, available for you.
Dial 0161-498-8484, and you will be automatically transferred through to this service, where doctors and nurses are available to give advice, arrange home visits or book appointments.
For your information, GotoDoc may seek consent to access the patients record.
You can ring the surgery as follows: -
08:00 to 12.30
13:30 to 18.00
*Phone calls are transferred over to GotoDoc as follows: -
Please note the surgery is still open for you to call in at the above times.
The emergency service in this area is run by GotoDoc, and is staffed with local GP and nurses from Greater Manchester.
GotoDoc offers phone advice, appointments at the GP Centre in Wythenshawe Forum or at Manchester Royal Infirmary, and if necessary, will provide home visits. All details of any out of hours consultations are communicated back to your own GP so that they are aware of the situation.
To contact a doctor when the surgery is closed please dial 0161 498 8484 and your call will be re-directed.
Please do not attend the emergency centres without phoning first.
In the interest of patients all telephone conversations are recorded. These recordings are strictly confidential in the same way as written medical records.
If your call is not re-directed after phoning the surgery telephone number, it would then be appropriate to phone GotoDoc on 0161 - 336 - 5958.
You should use the NHS 111 service if you urgently need medical help or advice but you don’t think its a life-threatening situation. Call 111 if:
you need medical help fast but it's not a 999 emergency.
you think you need to go to A&E or need another NHS urgent care service.
A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.
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