2 Scout DriveNewall GreenManchester, M23 2SYTel: 0161 498 8484
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Please be aware that we have an on-call GP service available when the surgery is closed. The phones will go over to Go To Doc on a Thursday afternoon from 12.30pm - 6.30pm. Just ring the surgery number on 498-8484 and you will be automatically transferred through to this service where doctors and nurses are available to give advice, arrange home visits or appointments. GTD might ask consent to access patient EMIS record.
Our phone lines are available 8am until 12.30pm and 1.30pm until 6.00pm except on a Thursday afternoon from 12.30pm when the out of services will take our calls. The surgery is still open but the phone lines are not available.
The emergency service in this area is run by GotoDoc and is staffed with local GP and nurses from Greater Manchester..
GoToDoc offers phone advice, appointments at the GP centre in Wythenshawe Forum or at Manchester Royal Infirmary and if necessary will provide home visits. All details of any out of hours consultations are communicated back to your own GP so that they are aware of the situation.
To contact a doctor when the surgery is closed please still use the surgery numbers 0161 498 8484 and your call will be re-directed. Please do not attend the emergency centres without phoning first. In the interest of patients all telephone conversations are recorded. These recordings are strictly confidential in the same way as written medical records.
In the event that your call is not re-directed after phoning the surgery telephone number it would then be appropriate to phone GoToDoc on 336 - 5958
Patients can also attend the following local facility:
Alternatively you can access urgent assistance by calling NHS 111. A triage nurse will assess your situation and take appropriate action. This could simply be by offering advice or where necessary by making arrangements for you to be seen by a doctor.
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.
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